Never Lose the Plot

Terms of sale

Terms

Plain English, because terms nobody can read protect nobody.

DRAFT. Every clause below is written from what has already been agreed and published on the sales page. The three marked items need confirming before this page goes live, and the whole page should be read once by someone qualified, because a merchant of record reviews it as part of approving the account.

01

Who you are buying from

Never Lose the Plot is sold by 16636381 Canada Inc. o/a Never Lose the Plot, of PO Box 24025, Windsor RPO Market Square ON N8Y 4Y9.

You can reach us at hello@neverlosetheplot.com. A person reads it.

We are the seller. Payment is processed for us by our payment provider, who handles the card so that we never see your card details. They are not the seller and their name on your bank statement is only the processing.

02

What you are buying

A digital download: a set of written guides and a ready-made notebook of files for your own computer. There is no physical product and nothing is posted to you.

The price is $59 US, once. Sales tax is added at checkout where it applies.

You also need your own Claude plan from Anthropic. You pay Anthropic directly, that cost is not ours, and we receive none of it.

03

Where we sell

We currently sell only to customers in Canada and the United States. Checkout will not complete for other countries.

This is not a preference. Selling digital products into other places brings tax registrations that a business our size cannot carry yet. It is a real limit, and if it changes this page changes with it.

If you are somewhere else and you want it, write to us and we will tell you when it opens up where you are.

04

Refunds

All sales are final. The download arrives the moment you pay, so we cannot take it back. Please read what it does and does not do before you buy.

If something in the guides does not work the way it is described, write to us and we will help. That is not a refund promise, it is a support promise, and we mean it.

CONFIRM 1. Some payment providers require a minimum refund window regardless of what the seller states, and some countries give a statutory right of withdrawal for digital goods. Whatever our provider requires becomes the floor for this section.

05

Getting your download again

Your download link is yours for as long as we are selling this. Links expire so they cannot be passed around, but the get my download page will send you a fresh one, using the email address you paid with.

If that ever fails, write to us and we will send it by hand.

06

What you may do with it

It is yours to use, for yourself and your household, for as long as you like. Change it, rewrite it, build on it.

Please do not resell it, republish it, or hand the files to people who have not bought it.

Anything you write in your own notebook is entirely yours. It is ordinary files on your own computer. We never see it and we could not if we wanted to.

07

What we promise and what we do not

This is a set of instructions and a notebook. It organises a life. It is not a health product and must never be treated as one.

The assistant is made by Anthropic, not by us. We do not control it, and what it can do may change when they change it. Where the guides describe something it can do, they describe what we checked and when.

We are not responsible for what you decide to do on the strength of something an assistant told you. It will sometimes be wrong, which is why it is built to say so out loud.

08

Your details

To sell you a download we hold your email address and the record of your order. We use them to deliver the product, to send your download again when you ask, and to answer you when you write.

Your payment details are handled by the payment provider. We never see your card.

CONFIRM 2. This section needs to match whatever the payment provider actually stores and for how long, and it should name the provider once it is chosen.

09

Which law applies

CONFIRM 3. The governing province or country goes here, and it should match where the corporation is registered.

These terms were last changed on the date shown in the page footer of the published site.